INSTALLATION FAQ'S

How long will installation take?

The majority of projects will be completed in one day, although some more complex projects can take longer.
Do you install windows year round?

Yes! We will work with you to determine a date and time for the installation that works best for you, even during the winter months.
Will my home be exposed to the elements during the installation?

No. Most projects can be completed in one day, and our installers will only install one window at a time, so your home will never be open to the weather for any extended length of time. In the event of snow or heavy rain, we will reschedule your installation to another day convenient for you.
Will installation require altering the wall or window frame?

In most cases, no. Our windows will be installed in the existing window opening. However, special circumstances may require some alteration. For example, if you choose to have a bay or bow window installed into an opening, the wall will need to be altered. This will be your responsiblity to have a trained carpenter meet all codes and regulations when making necessary adjustments to your window opening.
What if my current windows are fitted with security alarms?

Please notify your alarm company. Our installers have experience removing contact sensors from sashes, and can do so if you wish. However, your alarm contractor will be responsible for reinstalling the system in your new windows.
Do you clean up after the installation ?

Certainly. Unfortunately, construction work is a disruption and can create a mess. We will do our best to minimize any disturbance during the project, and we will clean up once the work is completed. Please note that we will not remove the window stickers. You will need them to receive tax credits.
What happens to my old windows?

We will remove them from your home, dispose of them properly, and recycle all possible materials. This service is part of the installation process, and is already included in the window price.
Where can I find more information about rebates?

Both The Government of Canada and BC Hydro offer rebates totally up tp $7000 https://www.bchydro.com/powersmart/residential/rebates-programs/home-renovation/renovating-windows-and-doors.html https://www.nrcan.gc.ca/energy-efficiency/homes/canada-greener-homes-grant/start-your-energy-efficient-retrofits/plan-document-and-complete-your-home-retrofits/eligible-grants-for-my-home-retrofit/23504#s3

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